Going Up: thyssenkrupp Elevator and Cyient to Enhance Predictive Elevator Solutions

A recent release says that Cyient, a global provider of engineering, manufacturing, data analytics, network and operations solutions, reportedly has entered into a long-term agreement with thyssenkrupp Elevator to support its MAX platform. MAX is a real-time, cloud-based predictive maintenance solution and, according to the announcement, could be a game changer for the elevator industry.

With more than 12 million elevators transporting over a billion people each day, elevator maintenance issues cause 190 million hours of downtime annually. thyssenkrupp Elevator's MAX platform, a predictive and pre-emptive maintenance service solution for elevators, is designed to use IoT and analytics with the goal of cutting elevator downtime in half, significantly increasing availability levels and improving efficiency for cities aiming to be smarter.

The solution, developed with Microsoft and using its Azure cloud platform and Azure IoT Suite, will now also incorporate Cyient's predictive analytics solutions, according to the announcement. Cyient will develop algorithms and integrated solutions to leverage data from thyssenkrupp's elevators, and enhance its ability to diagnose potential problems and deliver superior service.

“We are very excited about Cyient's partnership with thyssenkrupp, especially in supporting their pursuit for innovative passenger transportation,” said Krishna Bodanapu, Managing Director and CEO, Cyient. “Our collaboration will enhance thyssenkrupp's competitive advantage in the elevator industry with the help of advanced analytics and big data solutions. We are committed to continually developing unique competencies and analytics solutions for our clients through our dedicated data science competency center, Cyient Insights.”

“For us, MAX is an integral part of our plans to transform the elevator industry and enhance urban mobility in cities across the world,” said Andreas Schierenbeck, CEO, thyssenkrupp Elevator. “Building on our collaborations for MAX with Microsoft and Vodafone, we are glad to have found another strong partner for this solution in Cyient. We are confident that their expertise in analytics will help to further develop MAX's competencies, supporting our 24,000+ technicians in the field and taking elevator service into the digital era.”